Values
Mission
Quality of life, quality of care, and peace of mind through knowledgeable and creative solutions, diligent implementation, and consistent advocacy that honors each client’s individuality.
Vision
To be the premier provider of solutions and peace of mind for families and professionals facing questions or challenges regarding aging.
Values
Integrity
- Honesty: We value honesty so we can quickly find solutions, resolve the situation, and move forward.
- Reputation matters: We understand that our reputation is often all people know about us before we work together, so we value having a good reputation and representing our team well in the community.
To thine own self be true, and it must follow, as the night the day, thou canst not then be false to any man. – William Shakespeare
Wellness
- Holistic wellness: We seek physical, mental, and emotional health in our own lives and the lives of our clients.
- Celebrate joy: We feel it is important to highlight wins, no matter how small, and recognize daily joys.
They may not remember today, but they can enjoy today – Barbara Herrington
Look Sharp, Be Sharp
- Present professionalism: We are certified professionals with education, knowledge, and experience, and our personal presentation should convey that with confidence.
- Be prepared: We do our homework to better understand the situation and be our client’s best advocate.
You can never be overdressed or overeducated. – Oscar Wilde
Community
- Awareness: To best serve our clients, we must know what is going on in our community and what events are being offered.
- Involvement: We understand community is not a one-way street, so we give back to our community to help make it a better place.
Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it is the only thing that ever has. – Margaret Mead
Growth
- Learning: We believe every interaction and situation is an opportunity to learn and that we are never done with our education.
- Continuous improvement: We believe growth is a life-long journey and you can always be better.
There is nothing noble in being superior to your fellow men. True nobility lies in being superior to your former self. – Ernest Hemingway
Have Heart
- Be consumed with our clients: We endeavor to learn every detail about our clients’ care, health, personal history, and preferences. They are not just a name on a chart, they have a life and a history, and we want to know it.
- Persevere: When everyone else wants to give up and walk away, we keep trying. We shoulder the yoke and keep things moving toward the end goal. We are a champion and a cheerleader to our clients and their families.
Listen to the mustn’ts, child, listen to the don’ts, listen to the shouldn’ts, the impossibles, the won’ts. Listen to the never haves, then listen close to me, anything can happen, child, anything can be. – Shel Silverstein
Applied Creativity
- Innovative thinking: We find creative solutions to problems, connect services and providers, and think outside of the box to solve the complicated dilemmas our clients face.
- Customize unique care: We understand each client is different and believe each care plan should be individualized to meet their exact needs and preferences.
The only true voyage of discovery…would be not to visit strange lands, but to possess other eyes, to behold the universe through the eyes of another, of a hundred others, to behold the hundred universes that each of them beholds, that each of them is. – Marcel Proust
Collaboration
- Internal teamwork: As a small business, we will always have to fill in for each other, so it is critical that we work together as a united team. We also believe we are better together, each filling a gap that another has.
- Industry partnerships: To provide the best level of care for our clients, it is vital that we work collaboratively with other providers in our industry and maintain positive relationships to be effective for our clients.
Individually, we are one drop. Together, we are an ocean. – Ryunosuke Satoro
Be EXCEPTIONAL
Perfection is not attainable, but if we chase perfection, we can catch excellence.” – Vince Lombardi